Payment & Delivery
HomesKitsPro.com | Effective Date: 1 April 2026
Delivery Information
We deliver nationwide across Kenya. All orders are shipped to your nearest town or collection point for convenient pickup. Delivery timelines and charges vary based on your location and the size of the product.
Order Processing
Orders are processed within 24 hours after payment confirmation, subject to the following:
- Orders placed before 5:00 PM (EAT) Monday–Saturday are processed the same day
- Orders placed after 5:00 PM or on Sundays are processed the next business day
- You will receive a confirmation notification once your order has been dispatched
- Our business hours are Monday–Saturday, 9:00 AM – 9:00 PM (EAT)
Shipping Zones & Delivery Times
We have three shipping zones based on your location. Please refer to the table below to find your zone and estimated delivery time:
Zone 1 — Nairobi Metro
| County | Major Towns | Transit Time |
| Nairobi | CBD, Westlands, Kasarani, Embakasi, Langata | 1–2 business days |
| Kiambu | Thika, Ruiru, Juja, Limuru, Kikuyu, Githunguri | 1–2 business days |
| Machakos | Machakos Town, Athi River, Mlolongo, Syokimau | 1–2 business days |
| Kajiado | Ngong, Kitengela, Ongata Rongai | 1–2 business days |
Zone 2 — Major Towns
| County | Major Towns | Transit Time |
| Nakuru | Nakuru Town, Naivasha, Gilgil, Molo | 2–3 business days |
| Mombasa | Mombasa CBD, Nyali, Likoni, Bamburi | 2–3 business days |
| Kilifi | Kilifi Town, Malindi, Watamu | 2–3 business days |
| Nyeri | Nyeri Town, Karatina | 2–3 business days |
| Meru | Meru Town, Nkubu | 2–3 business days |
| Embu | Embu Town | 2–3 business days |
| Kisumu | Kisumu CBD, Ahero, Muhoroni | 2–3 business days |
| Uasin Gishu | Eldoret Town, Turbo, Burnt Forest | 2–3 business days |
| Kericho | Kericho Town, Litein | 2–3 business days |
| Kisii | Kisii Town, Ogembo | 2–3 business days |
| Murang'a | Murang'a Town, Kangema | 2–3 business days |
| Kirinyaga | Kerugoya, Kutus | 2–3 business days |
| Kwale | Ukunda, Diani | 2–3 business days |
Zone 3 — Remote & Upcountry Areas
| County | Major Towns | Transit Time |
| Turkana | Lodwar, Kakuma | 3–5 business days |
| Marsabit | Marsabit Town, Moyale | 3–5 business days |
| Mandera | Mandera Town | 3–5 business days |
| Wajir | Wajir Town | 3–5 business days |
| Garissa | Garissa Town, Dadaab | 3–5 business days |
| Lamu | Lamu Town, Mpeketoni | 3–5 business days |
| Samburu | Maralal | 3–5 business days |
| Trans Nzoia | Kitale Town | 3–5 business days |
| Bungoma | Bungoma Town, Webuye | 3–5 business days |
| Kakamega | Kakamega Town, Mumias | 3–5 business days |
| Kitui | Kitui Town, Mwingi | 3–5 business days |
| Makueni | Wote, Mtito Andei, Sultan Hamud | 3–5 business days |
| Laikipia | Nanyuki, Rumuruti | 3–5 business days |
| Baringo | Kabarnet, Eldama Ravine | 3–5 business days |
| Taita Taveta | Voi, Wundanyi | 3–5 business days |
Shipping Rates
Shipping charges are calculated based on your zone and the size/weight of your order:
| Zone | Standard Items | Medium Items | Bulky Items |
| Zone 1 – Nairobi Metro | KSh 300 | KSh 500 | KSh 800 |
| Zone 2 – Major Towns | KSh 500 | KSh 800 | KSh 1,200 |
| Zone 3 – Remote & Upcountry | KSh 800 | KSh 1,200 | KSh 1,800 |
Item size categories:
- Standard Items — Hand tools, small electronics, accessories, cleaning supplies
- Medium Items — Power tools, water heaters, microwaves, audio equipment
- Bulky Items — Generators, refrigerators, washing machines, water pumps, solar systems
Note: Final shipping charges are calculated and displayed at checkout based on your delivery location and cart contents.
Order Tracking
Once your order is dispatched, you will receive a notification with delivery details or confirmation when your package arrives at the pickup location. You can also track your order at any time by visiting:
- Website: homeskitspro.com/track-order
- call (254) 712-675-537
- Email: support@homeskitspro.com
Payment Options
We accept the following secure payment methods via Paystack:
- M-Pesa (Paybill/STK Push)
- Debit & Credit Cards — Visa and Mastercard
- Direct Bank Transfer
All transactions are processed securely. You will receive a payment confirmation via email or SMS upon successful payment.
Need Help?
For delivery queries, order tracking, or any other assistance, please contact us:
- Call: (254)712-675-537
- Email: support@homeskitspro.com
- Website: homeskitspro.com/contact-us
- Location: Nairobi CBD, Nairobi, Kenya
- Business Hours: Monday–Saturday, 9:00 AM – 9:00 PM (EAT)