Get to Know HomesKitsPro

HomesKitsPro is Kenya's trusted online home store, built to give every household access to quality appliances, electronics, tools, solar equipment, plumbing products, and hardware — all in one place, at fair prices. We believe that equipping and upgrading your home should be simple, affordable, and stress-free. Whether you are setting up a new home, renovating, or replacing an appliance, we source what you need and deliver it to your door anywhere in Kenya.

HomesKitsPro is a brand owned and operated by Homefix Kits Pro, a legally registered business in Kenya. We operate exclusively online at homeskitspro.com and serve customers across all 47 counties. Please note that our physical location is optimized strictly as a pickup and returns depot; we do not operate a walk-in administrative office or retail showroom. For customer convenience, order collections and in-person returns can be handled at our dedicated pickup hub at Mbogo House, Ground Floor, Stall B3, Moi Avenue, Nairobi CBD.

Who We Are

We are a Nairobi-based team with a straightforward mission: make it easier for Kenyan households and businesses to get reliable products without overpaying or dealing with complex logistics.

To offer the widest possible selection of specialized goods—from solar water pumps to modern kitchen appliances—we operate an optimized supply chain. We partner directly with verified regional distributors, manufacturers, and trusted fulfillment networks. Every product listed on our site is accurately described, priced fairly, and actively managed through our inventory system to ensure dependable delivery.

What We Stock

Our curated catalogue spans ten core categories:

  • Home Appliances & Kitchen & Cooking

  • TVs & Home Entertainment & Audio & Speakers

  • Tools & Hardware & Water & Plumbing

  • Energy & Solar (including leading solar and water pump brands)

  • Security Cameras, Bathroom Fittings, and Lighting

We feature trusted brands including Philips, LG, TCL, Hisense, Skyworth, Ailyons, Sonar, Premier, Sun King, and Sawasawa, alongside value-priced alternatives—allowing you to choose based on your budget without compromising on reliability.

How We Operate & Fulfill Orders

We operate transparently as an online-first retailer. Here is exactly how our order and fulfillment process works:

  1. Ordering: You place your order securely on homeskitspro.com.

  2. Fulfillment & Sourcing: Your order is processed immediately through our central system. Items are dispatched either directly from our partner supplier warehouses or consolidated at our Nairobi hub to ensure the fastest transit time.

  3. Delivery: We deliver nationwide across Kenya via reliable local logistics partners. Nairobi orders typically arrive within 1–2 business days, while upcountry deliveries across the 47 counties take 2–5 business days.

  4. Collection & Returns Point: Customers who prefer to bypass delivery to collect their pre-ordered items or drop off authorized returns in person can do so at our physical pickup hub at Mbogo House, Ground Floor, Stall B3, Moi Avenue, Nairobi CBD. Please note: This location functions solely as a fulfillment and return station; all order placements, inquiries, and customer service are handled via our online platform.

Our customer service team is available Monday to Saturday, 9:00 AM to 9:00 PM via WhatsApp, phone, and email to assist you at any stage of your shopping experience.

Clear Pricing, Payments & Shipping Fees

We strictly adhere to transparent billing practices so there are never any unexpected charges at check out:

  • Honest Pricing: The total product price listed on our website is final for that item. We do not add hidden service fees or unstated product surcharges.

  • Transparent Shipping Fees: Delivery charges are not built into the item price; instead, your final shipment fee is calculated dynamically at checkout based on your exact location in Kenya. For general baseline planning, you can view our complete list of regional shipping cost estimates on our Payment and Delivery page.

  • Secure Payment Gateways: To accommodate your preferences, we offer two secure ways to complete your purchase:

    1. Paystack: A secure, PCI-compliant payment gateway integrated into our checkout that supports Visa, Mastercard, Pesalink, and instant mobile money transactions.

    2. Direct M-Pesa Paybill: For customers who prefer not to process payments through a third-party gateway, you can complete your transaction directly using our official M-Pesa Paybill business account during the checkout process.

All transactions are encrypted, and you will receive an immediate email receipt and order confirmation. Returns, exchanges, and refunds are handled promptly and fairly in strict accordance with our published [Returns & Refunds Policy].

Our Standard

If a product does not meet the standard we would want in our own homes, it does not go on our site. Quality, honest pricing, clear logistics, and genuine helpfulness are the standards we operate from every day.

Contact & Legal Business Information

  • Legal Business Name: Homefix Kits Pro

  • Official Registered Address: Gandhi Street, Nairobi West, Nairobi, 00100, Kenya

  • Brand Name: HomesKitsPro

  • Website: https://homeskitspro.com

  • Physical Hub (Strictly Order Pickup & Returns Only): Mbogo House, Ground Floor, Stall B3, Moi Avenue, Nairobi CBD, Kenya

  • Primary Phone: +254 712 675537

  • Official Business Email: admin@homeskitspro.com

  • Business WhatsApp Channel: +254 142 000227

  • Customer Service Channels: Online, via Phone, Email, and WhatsApp (No walk-in office support available)

  • Operational Hours: Monday – Saturday, 9:00 AM – 9:00 PM (EAT)